FAQs
Is your website secure?
Yes, we take website security very seriously. Our site is encrypted with SSL (Secure Sockets Layer) to protect your personal and financial information.
Do you offer free shipping?
Yes, we offer free shipping to the Continental USA only. No islands or territories.
What is your return policy?
We offer a 30-day return policy for any unused and unopened items as per our return and refund policy.
How do I return an item?
You can contact our customer service team to initiate a return. We will provide you with instructions on how to return the item.
How do I know if a product is of good quality?
A: We have a rigorous quality assurance process that all of our products go through before being made available for sale. We also offer a satisfaction guarantee, so if you are not satisfied with your purchase, you can return it for a full refund, as per our refund policy.
How can I contact customer service?
You can contact our customer service team via email or phone. Our customer service representatives are available Monday through Friday from 9am to 5pm Eastern Time.
Do you offer international shipping?
At this time, we only offer shipping to the Continental USA.
How long does it take to receive my order?
Delivery times vary depending on your location and the shipping method you choose at checkout. However, most orders are delivered within 5-7 business days.
Can I cancel my order?
If your order has not yet shipped, you can contact us to cancel your order. If your order has already shipped, you will need to initiate a return once you receive the item.
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, Amazon Pay and Meta Pay.
How long does it take to receive my order?
Orders typically take 2-5 business days to process and ship out. Shipping times may vary depending on your location, but we offer free shipping to the Continental USA only. You will receive a tracking number as soon as your order is shipped.
What is your return policy?
We offer a 30-day return policy for all products. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please note that the item must be in its original condition and packaging as per our return and refund policy.
Do you offer quality assurance for your products?
Yes, we stand behind the quality of our products. All of our products undergo rigorous quality control checks before they are shipped out to our customers. If you have any issues with the quality of your purchase, please contact our customer service team.
What if I have questions about my order or need help with something?
Our customer service team is here to help! You can contact us through our website or by email, and we will respond as quickly as possible. We strive to provide excellent customer service and will do everything we can to ensure your satisfaction.